Customer management skills training, retail/selling skills training

• Customark (pronounced custom mark) are a customer marketing consultancy who provide customer management skills training to a variety of SME clients in the FMCG industry .

• Customark is owned and operated by Allan Jackman who has accumulated over 35 years sales management experience within the retail industry.

• The last 15 years of this experience was as Sales Director of two major FMCG companies marketing the biggest retail brands in Southern Africa.

• Allan Jackman is also the author of the book “The Power of People” available from www.justdone.co.za in South Africa and www.lulu.com internationally

Coaching

• Customer Management Skills Training
• Leadership Skills Training
• Communication Skills Training
• Presentation Skills Training
• Negotiating Skills Training
• Listening Skill
• Retail Selling Skills
• Organizational Skills Training
• Relationship Skills Training
• Strategic Skills Training
• Planning Skills Training

Personal Coaching

• Tolerance
• Empathy
• Self Discipline
• Self Control
• Vision

• Customark provides a Customer Marketing Consultation service to established FMCG companies requiring customer training skills expertise in retail. Customark help with the development of specific customer strategies or in the development of trade channel strategies where they lack their own skills, expertise or experience.

• Customark provide customer management skills training solutions to FMCG manufacturers in the field of Customer Marketing.

• Customark specializes in the development of individuals and small teams and will tailor training material specific to the need.

• Customark provide a mentoring service to FMCG companies, helping their retail sales staff reach their full potential. It is an opportunity, especially previously disadvantaged candidates, to fast track their knowledge and ability in all the aspects of the customer marketing process.

Mentoring - Application

• Self
• Peers
• Superiors
• Subordinates
• Customers
• Time

Personal Mentoring

• Work Flow
• Dead Lines
• Research
• Preparation
• Analysis